FAQs

How do I know if VoIP is a good fit for my business?

VoIP is useful to any size business, but it’s particularly valuable to small companies that do not have tens or hundreds of thousands of dollars to invest in receptionists, information or telecommunication systems, and dedicated technology staffs.

What is Business VoIP?

Our web-based VoIP service makes traditional phone systems and service obsolete. With Clearwave’s VoIP service, any business with a quality broadband connection can enjoy a robust voice solution and make local and unlimited long-distance calls anywhere in the United States. Our VoIP service lets you:

• Avoid a costly, on-premise phone system
• Do away with phone system installation and maintenance charges
• Reduce your monthly phone bills. Significantly.

What kind of quality can I expect using VoIP?

Not to brag, but you can expect superb sound quality—and excellent reliability. Usually better than old-fashioned phone service, in fact! Our certified and tested hardware comes with the latest High-Definition (HD) voice technology for unparalleled clarity. In an independent survey by Savatar, 83 percent of companies reported better quality of service and reliability with VoIP solutions.

Not sure what your bandwidth needs are? A Clearwave VoIP specialist can review your current setup and assess your needs. How much bandwidth you need generally depends on the number of concurrent calls your employees make and the types of data services they use.

Who is Clearwave Solutions?

We provide small and medium-sized businesses with hosted VoIP solutions, Managed Wi-Fi and Web Design & Marketing. Our hosted turnkey solutions eliminates the expense, complexity and ongoing maintenance of on-premise systems—while delivering big features and flexibility that even expensive on-premise systems can’t match.

How many phone lines do I get with Clearwave Business VoIP?

There is no limit on the number of inbound or outbound calls your system can receive. Your inbound callers will never get a busy signal. However, the number of calls a single user can be on at any one time depends on the phone. If the call can’t be answered, it is forwarded to voicemail.

How much technical skill is required for Clearwave Business VoIP?

None. Anyone with basic PC skills can set up Clearwave service. And a quick tutorial lets your staff easily manage their communications. We designed our service so that customers don’t need consultants or technical staff in order to use it.